FAQ

Frequently Asked Questions

1. How long does shipping take?  
Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.

2. How can I track my order?  
Once your order has been shipped, you will receive a tracking number via email to follow your package in real time.

3. What if my package says delivered but I didn’t receive it?  
If your tracking shows “delivered” but you haven’t received your package, we recommend checking with neighbors, your mailbox, or your local USPS office.  
Amarily is not liable for packages once marked as delivered by the carrier, but we are always here to help guide you.

4. Are your products suitable for all skin types?  
Our products are formulated to work with most skin types. However, we always recommend doing a patch test before full use.

5. How long does it take to see results?  
Consistency is key. Most customers begin to see visible improvements within 2 to 4 weeks of regular use.

6. Can I return my order?  
Due to the nature of our products, all sales are final. However, if you experience any issue, please contact us and we’ll be happy to assist you.

7. How can I contact Amarily?  
For any questions or concerns, please contact us at contact@amarily.com. We usually respond within 24–48 hours.